What Is a Managed Security Service?

Managed security services (MSS) offer a wide array of cybersecurity support and services, including managing and monitoring intrusion detectors and firewalls, carrying out vulnerability and penetration assessments as well as audits, overseeing the management of patches and upgrades, and aiding in the setting up of protocols and rules to minimize the possibility of leak of data. MSS providers also provide cybersecurity expertise and help with compliance requirements for regulatory compliance such as HIPAA, PCI DSS, SOX, GLBA, and ISO.

Premium MSS solutions incorporate technologies such as security information and events management (SIEM), cloud access security broker, and container security. Many of the top MSSPs offer 24/7 monitoring through their security operations center and threat intelligence that amplifies the context, and proactive threat tracking.

MSS can also assist clients to determine the impact of vulnerabilities on business functions such as availability and performance. This can help clients avoid costly cyberattacks and improve their overall security position.

A majority of the top MSSPs offer a range of managed IT services such as network monitoring, remote assistance and security policy development. They offer a central dashboard that lets them view all the devices and applications of their clients. In addition, they offer change management services and backup and recovery solutions to safeguard data in the event of an incident. They may even assist with data protection and governance through tools like encryption and data loss prevention.

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